Deleting a Crushon AI account

Account deletion and subscription cancellation are separate actions. Check the account and billing details before confirming a deletion request.

Before deleting

Check the signed-in account. Keep information you need, including billing references needed to manage a subscription.

If your aim is stopping renewal, follow cancellation first. Signing out or removing the app is a different action.

The deletion setting

  1. Open Profile for the account you intend to remove.
  2. Choose Settings, then Delete Account.
  3. Read the confirmation, including any effect on access, before submitting.

Keep the confirmation or request reference. If you selected the wrong account, contact support promptly rather than relying on an assumed recovery window.

If deletion does not complete

Record the error and check whether a subscription or connection problem is blocking the action. Contact support if it remains unavailable.

Include the identifier and time, not a password or verification code. Keep the support reference until the request is resolved.

Access and retained records

Losing access and the handling of retained records are different questions. Read current privacy terms and contact support for a specific data request.

Review shared profiles and conversations. An account action does not remove copies you previously shared elsewhere.

Frequently asked questions

Does uninstalling the app delete my account?

No. Use the account's deletion setting. Removing an app or shortcut is a different action.

Does deleting an account replace canceling renewal?

Manage renewal through the billing platform and check its status separately before deleting an account.